Our 100% Satisfaction Guarantee

Here at 180 Medical, we are passionate about what we do. We’re fully committed to providing the best intermittent catheters and ostomy supplies with exceptional service.

We feel the best way to build a long-lasting relationship with our customers is to treat each one exactly as we would treat a member of our own family – with integrity, compassion, and care.

Our founder Todd Brown personally guarantees that when you choose 180 Medical, you will receive a level of customer service, unlike anything you’ve experienced before!

That’s why 180 Medical offers a 100% satisfaction guarantee.

First, 180 Medical strives to make sure you are fully taken care of and happy with the level of customer service you receive. Next, we want to make sure you get high-quality medical supplies that truly fit you and your unique needs. So if you ever receive a catheter or ostomy product from 180 Medical that is substandard or does not meet your needs for any reason, you can return the unused product within 45 days of receipt for a full refund.

To get the process started, just contact us. Together, we’ll be glad to discuss the details of how to get your package back to our warehouse.

Thank you for choosing 180 Medical. We look forward to serving you for as long as our supplies are needed.